A simple phone call or e-mail to our office will get you in contact with our service department. We will ask you a few questions to try and get an idea on what might be wrong. Sometimes the equipment can even be repaired over the phone. We have a nationwide network of field technicians factory trained to repair our equipment. They carry the most common parts on their trucks and the other parts (motors, cylinders, etc.) are available for shipment within 24 hours.